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  • Financial Controller

    Manchester
    Permanent
    £60,000 - £65,000 per year

    This is a hands‑on Financial Controller role in a fast‑growing ecommerce business, responsible for owning the entire finance function, producing management accounts, improving profitability, and driving financial visibility. The role offers full autonomy, partnering closely with the founders on strategy and operational improvements, and is ideal for a qualified accountant who thrives in a fast‑paced, on‑site environment in Manchester.

    • Make a visible impact in a fast‑paced, entrepreneurial environment
    • Shape and lead the entire finance function having full autonomy
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  • PPC Lead - 12 month contract

    London
    Temporary

    Seeking a PPC Specialist to manage and optimise pay-per-click campaigns effectively. This is a 12-month temporary role based in London, ideal for someone with a strong digital background.

    • 12 month contract, starting February
    • Apparel retailer, leading in it's field
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  • Commercial Solicitor

    Leeds
    Permanent
    £70,000 - £80,000 per year

    An excellent opportunity has arisen for a Commercial Solicitor in Leeds to join a highly regarded full service law firm. Working with high profile clients across sectors such as technology and retail, you will handle a broad mix of commercial, technology and data matters while mentoring junior lawyers within the team. This role is ideal for a solicitor seeking high quality work within a large regional practice.

    • Join a leading regional firm in central Leeds
    • Join a growing, highly rated commercial team in Leeds
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  • Warehouse Operations Manager

    Stockport
    Permanent

    We are looking for an experienced Warehouse Operations Manager to oversee a busy function supporting a retail customer base. The successful candidate will ensure the smooth running of warehouse activities, maintaining high levels of service.

    • Join a business in growth
    • Support the development of a busy warehouse operation
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  • Customer Service Assistant

    Kingston Upon Hull
    Permanent
    £24,000 - £25,000 per year

    Michael Page have partnered with a reputable Financial Services Business in Hull the organisation are looking for a Customer Service Advisor to join their team on a permanent basis.

    This would be an exceptional opportunity for someone experienced within a customer services environment and this could be from a variety of backgrounds such as retail and hospitality.

    Immediate interviews being held!

    • A new exciting Permanent Customer Service Assistant Position in Hull!
    • To work for a reputable business within the Financial Services Sector!
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  • Associate Director - Project Management

    Lincolnshire
    Permanent

    Senior opportunity within a growing construction consultancy to deliver healthcare, education, retail, heritage, and public sector projects across the East Midlands, with a particular focus on supporting the expansion of a Lincoln-based office. The role offers flexible working, strong client exposure (including potential hospital secondment), and clear progression to Senior or Associate level with the opportunity to influence regional growth.

    • Deliver diverse public and private sector projects across the East Midlands
    • Senior opportunity within a growing regional consultancy presence
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  • Management Accountant

    Manchester
    Permanent

    The Management Accountant will play a vital role in providing financial insights and ensuring accurate reporting within the retail industry. This position is based in Manchester and offers a fantastic opportunity for an accounting professional to contribute to a thriving organisation.

    • Opportunity to work for a well-renowned brand.
    • Growth opportunity
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  • Senior Procurement Manager - Category Manager - Indirect

    Leeds
    Permanent
    £60,000 - £75,000 per year

    We are seeking an experienced Senior Procurement Manager- Category Manager to lead procurement strategies within the retail sector. The role is based in Leeds or Darlington and requires expertise in managing procurement processes and supplier relationships. You will be a generalist indirect procurement professional with IT Category experience

    • Procurement Manager - Indirect Category Manager - Generalist
    • Leeds or North East - Retail - FMCG
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  • Procurement Administrator

    Bristol
    Permanent
    £28,000 - £32,000 per year

    We are seeking a motivated Procurement Administrator to join a fast-paced environment within the FMCG industry. This role requires strong organisational skills and the ability to support procurement processes effectively in the Bristol area.

    • Permanent Admin Role with Excellent Benefits
    • Central-Bristol-based with Supportive Team Environment
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  • Call Handler

    Kingston Upon Hull
    Permanent
    £24,000 - £25,000 per year

    Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?

    Do you want to join a business which will invest in you from day one provide the best training and progression plan?

    Would you like to join a fun and vibrant team?

    Then please apply now we are looking for a Call Handler!

    • A new exciting Permanent Call Handler Position in Hull!
    • To work for a reputable business within the Legal Sector!
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  • Sales Director - Jewellery - Midlands

    Birmingham
    Permanent
    • The Sales Director will spearhead all UK sales activity, shaping long‑term strategy, driving market growth, and ensuring the brand continues to thrive within an increasingly competitive retail landscape.
    • This role requires a leader who can combine strategic direction with hands‑on commercial execution while developing high‑performing teams and strong customer partnerships.
    • UK based jewellery manufacturer
    • A business in growth with huge opportunity
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  • Customer Care Advisor

    Kingston Upon Hull
    Permanent
    £24,000 - £25,000 per year

    Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?

    Do you want to join a business which will invest in you from day one provide the best training and progression plan?

    Would you like to join a fun and vibrant team?

    Then please apply now we are looking for a Customer Care Advisor!

    • A new exciting Permanent Customer Care Advisor Position in Hull!
    • To work for a reputable business within the Legal Sector!
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  • Assistant Accountant - Temp to Perm

    West Byfleet
    Temporary
    £35,000 - £40,000 per year

    This is an excellent opportunity for an Assistant Accountant to join a retail organisation, start as a temporary position, with the opportunity of the role going permanent. The role will be supporting on month end, journals, bank reconciliations and general accounting.

    • Are you looking to work for growing business?
    • An exciting opportunity within the finance department.
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  • Credit Controller

    Southport
    Permanent
    £26,500 - £26,500 per year

    Ready to be part of something bigger? If you're passionate about customer service, credit control and making a real impact-this could be the role for you.

    • Immediate start on offer
    • Great team environment and opportunity to grow a long term career
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  • Customer Service Advisor

    Leeds
    Permanent
    £23,810 - £24,810 per year

    Are you currently working in retail or hospitality and looking to transfer your skills into an office environment?

    Do you want to join a business which will provide the best training from day one and excellent progression routes?

    Would you like to join a fun and vibrant team with an excellent office culture?

    Then please apply now we are looking for Customer Service Advisors in Leeds!

    • A new exciting Permanent Customer Service Advisor Position in Leeds!
    • To work for a reputable business within the Legal Sector!
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  • Finance Analyst

    Woking
    Temporary
    £19 - £50,000 per year

    This temporary Finance Analysis role in the retail industry requires a detail-oriented professional with a strong understanding of accounting and finance principles. This role will be responsible for reporting, forecasting and budgets.

    • Are you looking to work for a growing business?
    • An exciting opportunity within the finance department.
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  • Customer Service Assistant

    Leeds
    Permanent
    £25,000 - £27,000 per year

    Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Customer Service Assistant to start asap due to expansion!

    This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience.

    Apply now immediate interview!

    • A new exciting Permanent Customer Service Assistant Position in Leeds!
    • To work for a reputable business within the Automotive Sector!
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  • Accounts Assistant

    Aylesford
    Permanent
    £25,000 - £30,000 per year

    Join a thriving business in Aylesford as an Accounts Assistant, where you will support the Accounting & Finance department with essential financial tasks. This permanent role offers the opportunity to develop your career in a professional and supportive environment

    • Fantastic Opportunity
    • Permanent
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  • Customer Service Advisor

    Leeds
    Permanent
    £24,000 - £25,000 per year

    Michael Page have partnered with a reputable Financial Services Business in Hull the organisation are looking for a Customer Service Advisor to join their team on a permanent basis.

    This would be an exceptional opportunity for someone experienced within a customer services environment and this could be from a variety of backgrounds such as retail and hospitality.

    Immediate interviews being held!

    • A new exciting Permanent Customer Service Advisor Position in Hull!
    • To work for a reputable Financial Services Business!
    Save Job
    View Job
  • Management Accountant

    England
    Permanent
    £55,000 - £60,000 per year
    Remote

    We are seeking a Management Accountant to join a thriving retail organisation. This role involves overseeing financial operations and providing actionable insights to support business decisions.

    • This is an exciting opportunity to work fully remote.
    • Opportunity to move into a Head of finance role in the future.
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  • Sales Analyst - Norwich

    Norwich
    Permanent
    £45,000 - £55,000 per year

    The role of Sales Analyst in the retail industry requires a detail-oriented professional to analyse sales data and provide actionable insights. This position is based in Norwich and focuses on supporting the sales department to optimise performance and achieve business goals.

    • Newly created role due to growth
    • Based in Norwich
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  • Accounts Assistant

    Maidstone
    Permanent

    An excellent business to work for with ambitious growth plans

    • Hybrid working
    • A growing business on the outskirts of Maidstone
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  • Commercial Solicitor

    Leeds
    Permanent
    £75,000 - £85,000 per year

    Our client is seeking a Commercial Solicitor in Leeds to advise clients on large commercial and tech-centric matters across automotive, logistics, retail/FMCG, tech and life sciences sectors. This permanent role is ideal for a solicitor with 3+ years PQE keen to advance their career at a national law firm.

    • Join a highly regarded national law firm in Leeds
    • Work on exciting commercial and tech projects
    Save Job
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  • Customer Care Advisor

    Kingston Upon Hull
    Permanent
    £24,000 - £25,000 per year

    Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?

    Do you want to join a business which will invest in you from day one provide the best training and progression plan?

    Would you like to join a fun and vibrant team?

    Then please apply now we are looking for a Customer Care Advisor!

    • A new exciting Permanent Customer Care Advisor Position in Hull!
    • To work for a reputable business within the Legal Sector!
    Save Job
    View Job
  • Legal Assistant

    Kingston Upon Hull
    Permanent
    £24,000 - £25,000 per year

    Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?

    Do you want to join a business which will invest in you from day one provide the best training and progression plan?

    Would you like to join a fun and vibrant team?

    Then please apply now we are looking for a Legal Assistant to join a progressive business in Hull!

    • A new exciting Permanent Legal Assistant Position in Hull!
    • To work for a reputable and progressive Law Firm!
    Save Job
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  • Technical Manager - Food

    Gateshead
    Permanent
    £40,000 - £55,000 per year

    This role leads the technical interface between UK retail customers and European manufacturing sites, ensuring all products meet UK standards and are delivered with speed, accuracy and consistency. You'll drive UK technical requirements across multiple factories, lead audits, manage customer relationships and support the development of industry‑leading cross‑sell processes.

    • The salary for this role is 40k - 55k dependent on experience.
    • This role is located in Gateshead, with 25% European travel required.
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  • Private Label Sales Lead, Own Label SNAM, Senior National Account Manager - Own Label, Senior National Account Manager - Own Label, Controller

    Chertsey
    Permanent

    Leveraging an established reputation and partnerships with leading retailers on private label continental cheese offering, you'll spearhead expansion efforts and work to replicate success across the wider retail landscape. Be the private label lead to own and drive the growth agenda!

    • Own the private label agenda for a leading food distributor!
    • A distributor looking to scale up their private label offering to UK Retailers!
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  • Head of People

    Birmingham
    Permanent
    £100,000 - £120,000 per year

    This is an excellent opportunity for a skilled senior Human Resources professional to join a growing and established organisation. The role is based in Birmingham and offers the chance to make a significant impact in a strategic HR capacity.

    • Working for a well known FTSE business based in South Birmingham.
    • Opportunity to make change in business initiatives and lead on transformation
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  • Metal Shop Supervisor - Days

    Doncaster
    Permanent
    £40,000 - £50,000 per year

    The Metal Shop Supervisor will lead fabrication and assembly operations within a busy workshop supporting retail and commercial fit-out projects. You will be responsible for managing the day-to-day running of the metal shop, ensuring projects are delivered on time, to specification, and to the highest quality standards.

    • This is a days-based role located in Doncaster.
    • The salary for this position is £40k - £50k.
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  • Legal Assistant

    Kingston Upon Hull
    Permanent
    £24,000 - £25,000 per year

    Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?

    Do you want to join a business which will invest in you from day one provide the best training and progression plan?

    Would you like to join a fun and vibrant team?

    Then please apply now we are looking for a Legal Assistant to join a progressive business in Hull!

    • A new exciting Permanent Legal Assistant Position in Hull!
    • No experience required full training provided!
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Our Retail insights

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Creating your portfolio
In the Fashion world, your ‘handwriting’ is the term used to describe your unique design style.
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View more insights

A guide to retail jobs

Retail careers can vary greatly but all typically provide services to either both businesses and individual customers or specialise in products specific to one or the other. Retailers normally have their staff working in teams and those teams can be located within stores, an office, or even a warehouse. Working times are usually allocated on a shift basis and will vary depending on the specific products and/or services being provided. The type of products that retailers sell can vary, they may sell very specific products or offer a diverse range of merchandise. For example, a retailer might specialise in selling electronics, produce, entertainment or clothing while some larger stores might offer a mixture of these. Good customer service is a key part of any retail sales success and most retailers now have an online presence that bridges the gap between online sales and the high street shops.
Michael Page Retail & Fashion have forged strong relationships with our clients over the past 40 years. The jobs we recruit for range from positions within traditional stores to multiples and department stores, as well as multi-channel operations, online retailers, mail order and TV shopping channels, covering food, non-food and general merchandise.

Retail jobs we recruit

  • Assistant Store manager
  • Head of Merchandising
  • Buyer
  • Technologist - retail
  • Retail Store Manager
  • Merchandiser
  • Sales Advisor
  • Retail Customer Services Manger
  • Sales Consultant - retail

Key retail tasks

  • Greet customers as the first point of contact.
  • Deal with customer refunds.
  • Handle customer complaints.
  • Work within established guidelines, particularly with brands.
  • Receive and store stock deliveries.
  • Set up displays and POS material.
  • Assist customers in finding the products they are looking for.
  • Process cash and card payments.
  • Stock shelves with merchandise.
  • Report any problems or discrepancies.
  • Provide customers with advice and guidance on product selection.
  • Balance cash registers with receipts.

Key retail skills

As a retailer, good communication skills are a must when dealing with queries and executing a sale. If the customer can’t understand you or if you fail to get your point across, that oversight could impact any potential sale. You need to be comfortable working directly with members of the public because sales roles require regular interaction with customers, whether that’s on the phone or face-to-face. You also need to possess a confident demeanour, not only will this improve a customer’s confidence in you as a sales representative but it will also increase their association with the brand or product you are selling to them. A shy and uncertain sales person might discourage a customer from making a purchase. 
Being helpful and polite, while possessing a comprehensive understanding of your area of sales is a must. The better you know your product, the more confident you will be in selling it and similarly your potential buyer will have more confidence in you. Finally, a person that works within retail needs to be able to work effectively as part of a sales team which would include getting point of sales (POS) items ready, filling in if a colleague is away, completing a sale on behalf of a colleague or helping a colleague by persuading a customer that the product that they’re considering is the right one.

Qualifications and experience

Retail jobs have no formal educational requirements. However, most employers look for what you already know. For a lot of retail jobs, experience is learned while training on the job, although some large stores have training programs for new hires. If you have any prior experience with the products you'll be expected to sell it will be a plus, such as IT experience when applying for a sales position at a computer or electronics store. Prior experience will help boost your initial salary.
However, if you’ve set your sights on long-term career progression then there are various levels of qualifications available for you to choose from and these qualifications enable employers to make better informed decisions during the crucial recruitment stages. The levels range from entry level through to level 8. The higher levels begin from the City &Guilds Higher Professional Diploma in Retail Management (level 4) and the BTEC Higher National Diploma in Retail Management (level 5) and are reserved for those that want to be leaders in their field, e.g. managing directors.  The topics covered do these courses range from customer service, managing retail operations, finance, managing retail environment, to consumer behaviour, supply chain, and retail marketing. Westminster Kingsway College and the University of Brighton offer diploma courses too, like the Access to Higher Education Diploma Business level 3.
If you're interested in undertaking a foundation degree then there are courses available, supported by Skillsmart Retail – the sector skills council. There are higher education institutes that also offer courses including Manchester Metropolitan University, the University of the Arts London, and Leicester College. The degree courses offer a more specialist focus like fashion retailing, retail marketing or buying. There are also postgraduate degree options that include retailing MBAs.
A few big employers are also offering workplace-based courses which allow flexibility to students and provide valuable hands-on experience to better equip them when they progress with their career.
If you would like to discuss your career options, get in touch with our team of specialist retail consultants. Alternatively, if there is a specific position you are interested in contact the listed consultant directly.
To browse jobs by salary, region or industry use the filter on the left-hand side of the page to find your perfect role.

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Michael Page is part of the PageGroup. Michael Page is a trading name of Michael Page International Recruitment Limited. Registered in England No. 04130921 Registered Office: 200 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2NX
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