Save Job Back to Search Job Description Summary Similar JobsPermanent, Southampton£28,000 - £32,000 per annumAbout Our ClientOur client is based in Southampton, and due to a busy period and various ongoing projects, the customer service team are looking for additional support.Job DescriptionRespond to customer inquiries via phone, email, and other communication channels.Process customer orders accurately and ensure timely delivery coordination.Handle complaints and resolve issues to maintain customer satisfaction.Maintain and update customer records in the system.Collaborate with internal departments to ensure smooth order processing and service delivery.Provide customers with product and service information as required.Monitor and follow up on customer accounts to address outstanding queries.Support the Customer Service team with administrative tasks as needed.The Successful ApplicantA successful Customer Service Advisor should have:Previous experience in a customer service or administrative role.Knowledge of the industrial or manufacturing sector is desirable.Strong communication and interpersonal skills.Ability to manage multiple tasks and prioritise effectively.Proficiency in using customer relationship management (CRM) systems.Attention to detail and a commitment to accuracy.Problem-solving skills with a customer-focused approach.What's on OfferCompetitive salary ranging from £28,000 to £32,000 per annum.Permanent position based in Southampton.Supportive and professional work culture.Potential for career development and growth.If you are ready to take on the role of Customer Service Advisor in Southampton, we encourage you to apply and become a valued part of this successful organisation!ContactEllie BrettQuote job refJN-042026-6993345Phone number+442380206442Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationSouthamptonContract typePermanentConsultant nameEllie BrettConsultant phone+442380206442Job referenceJN-042026-6993345
